In accordance with House Bill 4224 and Texas Health and Safety Code Section 181.105, Edda Wellness, LLC provides the following information to assist clients and members of the public with consumer access to health care records and complaint information.
How to Request Your Health Care Records
Current and former clients may request copies of their counseling and mental health records maintained by Edda Wellness, LLC. Requests must be submitted by email. Email: info@eddawellness.com
If records are requested on behalf of another individual, documentation verifying legal authority is required. Examples include guardianship documentation or medical power of attorney.Identity verification may be required to protect client privacy and confidentiality in accordance with applicable state and federal laws.
Licensing Authority Information
Providers with Edda Wellness, LLC are regulated by the Texas Behavioral Health Executive Council, the licensing authority for Licensed Professional Counselors in the State of Texas. Questions regarding licensure or professional regulation may be submitted through the Council’s website: https://bhec.texas.gov/contact-us/
Filing a Consumer Complaint
Clients or members of the public who wish to file a consumer complaint may do so through the Texas Office of the Attorney General Consumer Protection Division.
Complaints may be submitted online at: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
For questions related to House Bill 4224 or consumer access requirements under Texas law, Texas Health and Human Services may be contacted at: HCR_PRU@hhs.texas.gov
Edda Wellness, LLC
Naomi Silva is a Licensed Professional Counselor (LPC) in Texas and South Carolina, and a Licensed Professional Clinical Counselor (LPCC) in California.
Texas Board of Examiners of Professional Counselors, LPC#80320
BBS California, Licensed Professional Clinical Counselor, LPCC#453
South Carolina Board of Counselors: LPC#10071